Strong focus on the customer, very professional
Strong focus on the customer, very professional in consultations, work with feasible solutions, uncomplicated in business relations and very flexible. We cooperate very well, also in demanding projects.
Always proved to be highly professional
Ukrainian Marketing Project” (UMP) is a well-known company in the field of market research and opinion polls. GORBI has been working with UMP for over 10 years on major projects and the staff has always proved to be highly professional; they always keep to the timeline and they prepare and implement survey instruments very accurately.
Reliable busisness partner
UMP Agency is our partner in the field of Brand Library Service and Retail Audit Measurement Services in Moldova starting 2010. During our cooperation UMP proved to be a sustainable company and a reliable business partner, providing a flexible approach to our needs, high efficiency and reliability, has confirmed the high level of professionalism, competence and activity in their tasks. All work is done on time and with the right quality. We are satisfied with the cooperation between UMP and our Company and would recommend them as a reliable and responsible partner.
Company always seeks to give more than what the client is asking for
We first partnered with N-Dynamic on a consumer research project in the second half of 2019. The N-Dynamic team, led by Priscilla, is a professional, detailed-oriented, flexible and a fun group to work with. The results of the study were both informative and practical. We since then have worked together with them on other projects and are impressed that N-Dynamic always seeks to give more than what the client is asking for.
Content and methodology that reveals an incredibly high level of expertise
As a former market researcher and in my current function as somebody who’s responsible for eBusiness within the telecoms sector, I’ve now had the pleasure of conducting several extremely complex market research projects with Vocatus. The focus recently has increasingly been on measuring and optimising satisfaction with (online) service. In the eCommerce sector, Vocatus carried out an excellent sales channels study for our company that was based upon specific touchpoints and their characteristics. Up until now we’ve learnt a great deal from this about decision processes, especially in the different sales channels.
To my mind, Vocatus’ work is distinguished by the fact that they don’t offer standard market research, but instead provide very tailor-made approaches whose content and methodology reveal an incredibly high level of expertise; in particular, the recommendations for action are very precisely geared towards the client. In reality it’s like a consultancy service, and its effects are very long-lasting. In individual cases this has resulted in further approaches and workshops that were deployed at employee level.
Tobias Herrmann, Department Manager (eBusiness), Mobilkom Austria AG