IRIS
COMPANY INFORMATION
Considerable methodological know-how, and meticulous implementation
Their work is reliable and dependable. They broadly adhere to the timings they’ve promised, or actively inform you if this isn’t possible. They have considerable methodological know-how, and meticulously implement the ‘to dos’ that have been discussed.
Uwe Hartig, Deutsche Post DHL, Market Research Service Centre
Content and methodology that reveals an incredibly high level of expertise
As a former market researcher and in my current function as somebody who’s responsible for eBusiness within the telecoms sector, I’ve now had the pleasure of conducting several extremely complex market research projects with Vocatus. The focus recently has increasingly been on measuring and optimising satisfaction with (online) service. In the eCommerce sector, Vocatus carried out an excellent sales channels study for our company that was based upon specific touchpoints and their characteristics. Up until now we’ve learnt a great deal from this about decision processes, especially in the different sales channels.
To my mind, Vocatus’ work is distinguished by the fact that they don’t offer standard market research, but instead provide very tailor-made approaches whose content and methodology reveal an incredibly high level of expertise; in particular, the recommendations for action are very precisely geared towards the client. In reality it’s like a consultancy service, and its effects are very long-lasting. In individual cases this has resulted in further approaches and workshops that were deployed at employee level.
Tobias Herrmann, Department Manager (eBusiness), Mobilkom Austria AG
More than just a research agency
A real partner, a very good relationship, we can rely always on them, very fast and flexible, eager to meet our requirements with a high level of professionalism. All of these with very competitive prices!
There has always been that extra bit of understanding and insight
To my mind, Vocatus is a unique company that symbiotically combines the competencies of a highly innovative research institute with the development perspective of a good consultancy. When it comes to all the complex tasks I’ve previously worked on with Vocatus, they’ve not only offered an excellent solution, but there has always been that extra bit of understanding and insight. Vocatus makes our work even better: that’s the kind of partner I want.
Marc Sasserath, CEO, MUSIOL MUNZINGER SASSERATH
Attention to detail was exemplary
Foresight (Pvt) Ltd conducted a countrywide Customer Satisfaction Survey for HBL. This was the first time that we were working with Foresight but I have to say that it was a very good experience. The attention to detail and the way our requirements were fulfilled was exemplary. Mr. Zubair and his team were very supportive and this huge task was completed well in time
