IRIS
COMPANY INFORMATION
A reliable and responsible partner
UMP Agency is our partner in the field of Brand Library Service and Retail Audit Measurement Services in Moldova starting 2010. During our cooperation UMP proved to be a sustainable company and a reliable business partner, providing a flexible approach to our needs, high efficiency and reliability, has confirmed the high level of professionalism, competence and activity in their tasks. All work is done on time and with the right quality. We are satisfied with the cooperation between UMP and our Company and would recommend them as a reliable and responsible partner.
The survey was an even greater success than we could have hoped for
We contracted Vocatus for the execution of a complex customer survey about our chemistry workflow tool - but they did much more than just that: they provided the (business) insights to ensure the results yielded by the survey would be relevant and actionable, as indeed they were. During the execution of the survey and its aftermath, Vocatus was incredibly flexible and timely in responding to our many requests. The survey was an even greater success than we could have hoped for, and we attribute that to a great extent to the expertise of the Vocatus team.
Dr. A.J. van Harten, Manager of Strategy, Elsevier Science & Technology
A partner and advisor with whom we can openly discuss every problem or new business move.
We have been collaborating with Focus since the first years of Mad TV. Our initial need was to find out more about the environment we operated in and also how our effort was received by the target group. This evolved throughout the years to another level of relationship with Focus, to a partner and advisor with whom we can openly discuss every problem or new business move.
Attention to detail was exemplary
Foresight (Pvt) Ltd conducted a countrywide Customer Satisfaction Survey for HBL. This was the first time that we were working with Foresight but I have to say that it was a very good experience. The attention to detail and the way our requirements were fulfilled was exemplary. Mr. Zubair and his team were very supportive and this huge task was completed well in time
Gul Baz Khan, Senior Manager (Service Quality), HBL
Excellent communication and capability to assess the needs of their customers
We have partnered with N-Dynamic for over 5 years (more than 20,000 interviews) and because of their expertise in the Chinese market, Cotton Incorporated has been successful at better understanding the opportunities for cotton. Personnel within N-Dynamic respond in a timely manner, collect and process the data with integrity, have reliable quality checking standards and add critical interpretation due to their vast experience in the Chinese and international markets. One of their greatest strengths is communication and the ability to assess the needs of their customers.
