IRIS
COMPANY INFORMATION
Frank discussions in a down-to-earth atmosphere
What I particularly like about our annual service quality study is Vocatus’ competence and professionalism. They deliver high quality, consistently manage to extract the essential information from the data that’s been collected, and graphically illustrate the findings. Moreover, I appreciate the frank discussions we have in a down-to-earth atmosphere.
Volker Knippscheer, Manager (Dealer & Customer Management), Toyota Germany
Content and methodology that reveals an incredibly high level of expertise
As a former market researcher and in my current function as somebody who’s responsible for eBusiness within the telecoms sector, I’ve now had the pleasure of conducting several extremely complex market research projects with Vocatus. The focus recently has increasingly been on measuring and optimising satisfaction with (online) service. In the eCommerce sector, Vocatus carried out an excellent sales channels study for our company that was based upon specific touchpoints and their characteristics. Up until now we’ve learnt a great deal from this about decision processes, especially in the different sales channels.
To my mind, Vocatus’ work is distinguished by the fact that they don’t offer standard market research, but instead provide very tailor-made approaches whose content and methodology reveal an incredibly high level of expertise; in particular, the recommendations for action are very precisely geared towards the client. In reality it’s like a consultancy service, and its effects are very long-lasting. In individual cases this has resulted in further approaches and workshops that were deployed at employee level.
Tobias Herrmann, Department Manager (eBusiness), Mobilkom Austria AG
We found this company to be an excellent partner because of its ability to get to the heart of issues
Yves Rocher Ukraine highly appreciated the cooperation with Ukrainian Marketing Project and found this company to be an excellent partner because of its ability to get to the heart of issues, which get in way of a smooth and productive working relationship. The involvement of highly qualified employees ensures all points are correctly followed up. We also appreciated the fact, that UMP is quite client-oriented which contributes widely to the success of our projects driving to more effective marketing & advertising communications.
Always proved to be highly professional
Ukrainian Marketing Project” (UMP) is a well-known company in the field of market research and opinion polls. GORBI has been working with UMP for over 10 years on major projects and the staff has always proved to be highly professional; they always keep to the timeline and they prepare and implement survey instruments very accurately.
Always foresee the changes to come in the ever-evolving mass media environment
Your dynamic presence in the Greek market during the last 20 years creates expectations on the continuous evolution of your potential, so as to move the market forward, since you always foresee the changes to come in the ever-evolving mass media environment.
FOCUS BARI’s team has always been able to capture the progress and the particularities of our business sector, yearning for everything that is contemporary, faster and better.
