IRIS
COMPANY INFORMATION
They are a part of the Muller Family
The team from ISRA Center played a key role in the startup of our company in Romania. They proved to be extremely flexible and treated all our projects with maximum priority in a very professional way. In the same time, the communication and the interpersonal relationship has been great all throughout our collaboration. In a nutshell, they are a part of the Muller Family.
Content and methodology that reveals an incredibly high level of expertise
As a former market researcher and in my current function as somebody who’s responsible for eBusiness within the telecoms sector, I’ve now had the pleasure of conducting several extremely complex market research projects with Vocatus. The focus recently has increasingly been on measuring and optimising satisfaction with (online) service. In the eCommerce sector, Vocatus carried out an excellent sales channels study for our company that was based upon specific touchpoints and their characteristics. Up until now we’ve learnt a great deal from this about decision processes, especially in the different sales channels.
To my mind, Vocatus’ work is distinguished by the fact that they don’t offer standard market research, but instead provide very tailor-made approaches whose content and methodology reveal an incredibly high level of expertise; in particular, the recommendations for action are very precisely geared towards the client. In reality it’s like a consultancy service, and its effects are very long-lasting. In individual cases this has resulted in further approaches and workshops that were deployed at employee level.
Tobias Herrmann, Department Manager (eBusiness), Mobilkom Austria AG
Strong focus on the customer, very professional
Strong focus on the customer, very professional in consultations, work with feasible solutions, uncomplicated in business relations and very flexible. We cooperate very well, also in demanding projects.
Maren Körber, Head of Market Research, Die Mobiliar, Versicherungen & Vorsorge
http://www.intervista.chI was ... astounded
At first I was astounded. Some market researchers come along and explain the newspapers’ pricing strategy, which leads to an exciting result: our products are actually worth a lot more! And the most fantastic thing is that it works! A huge ‘thank you’ to the experts from Vocatus!
Martin Wunnike, Member of the Management Board, Mittelbayerischer Verlag KG, Regensburg
Always proved to be highly professional
Ukrainian Marketing Project” (UMP) is a well-known company in the field of market research and opinion polls. GORBI has been working with UMP for over 10 years on major projects and the staff has always proved to be highly professional; they always keep to the timeline and they prepare and implement survey instruments very accurately.
