IRIS
COMPANY INFORMATION
Competent – proactive – human
Impressions of the "Dealer Satisfaction" project: Once I’d taken up my current position in Germany, many on-the-spot visits to our dealers made me realise there was a certain dissatisfaction within the trade. In order to record this initial impression in an empirical and statistically correct fashion, we commissioned Vocatus to produce an analysis of dealers’ satisfaction. Vocatus presented us with the findings (which were to some extent not very pleasant), but also came up with some solutions. With help from Vocatus, we were already able to markedly increase our business partners’ satisfaction in the first year. Today we set the benchmark for the sector!
Impressions of the "Micro-CHP Unit Focus Group" project: This was a focus group to familiarise ourselves with people’s reasons for opting for a heat and power system of this sort. This focus group meant that we learnt lots of new things about this area of business, which is after all new for Honda. What we’ve learnt will be extremely helpful in positioning the product in the market.
All in all: Very competent, very human, and pleasant to work with. We’re very satisfied with Vocatus, and will also work with Vocatus in the future.
Rudolf Harrer, General Manager, Power Equipment Division, Honda Germany
I previously hadn’t come across analyses that offered such clear recommendations
Many thanks for the professional and highly relevant presentation. I previously hadn’t come across analyses that offered such clear recommendations.
Gerhard Fröhlich, Sales Management, Tiroler Tageszeitung
Intervista has been among the most knowledgeable, reliable data collection experiences I have ever encountered.
Moreover, the quality of data was very good as well, and that at a very competitive price! Not surprisingly, I have recommended this company to professional colleagues. And I will continue to make use of their services in the future as well.
Prof. Dr. Christian Laesser, Research Center for Tourism and Transport, Institute for Systemic Management and Public Governance (IMP-HSG), University of St. Gallen
http://www.intervista.chMore than just a research agency
A real partner, a very good relationship, we can rely always on them, very fast and flexible, eager to meet our requirements with a high level of professionalism. All of these with very competitive prices!
Attention to detail was exemplary
Foresight (Pvt) Ltd conducted a countrywide Customer Satisfaction Survey for HBL. This was the first time that we were working with Foresight but I have to say that it was a very good experience. The attention to detail and the way our requirements were fulfilled was exemplary. Mr. Zubair and his team were very supportive and this huge task was completed well in time
