managing director and one of the founders of intervista
Julia Urbahn, Ph.D, is the managing director and one of the founders of intervista. She graduated in sociology and psychology and has about 15 years of experience in market research.
Prior to her foundation of intervista, she worked at Swisscom as a market researcher and human centered design consultant.
intervista is a full service market research agency with a focus on online research, both for quantitative as well as qualitative topics.
Based on the longstanding experience of our employees as researchers on the agency as well as the corporate side of the business, we guarantee a competent and qualitatively outstanding handling of studies.
We conduct market research based on our strong methodological competences, consulting oriented and in close cooperation with the customers. Thereby we use innovative tools to conduct customer experience oriented studies.
In 2015 intervista has launched cXplore, a new innovative customer experience research & co-creation platform. This allows you to keep in touch with your customers over an extended period of time whilst collecting valuable qualitative insights and ideas for product and brand experiences.
intervista is owner of a large and qualitatively outstanding online access panel for Switzerland. Our customers are Swiss and international companies from a broad set of industries: Public transportation, assurances, financial services, telecommunication, energy provider, consumer goods.